P&S Logistics partners to design Virtual Information Coordinator
Commercial Carrier Journal covered how P&S Logistics partnered with Hyperscale to co-design VIC, a virtual information coordinator built to support driver communication and reduce manual work across fleet operations.
FreightWaves featured Hyperscale and VIC in its coverage of emerging freight technology, highlighting how AI can help streamline operational work across transportation teams.
Operations teams are under pressure to move faster, yet most still rely on people jumping between disconnected systems to answer questions, enter orders, and keep customers and crews informed.
Hyperscale brings AI into the work teams already do every day, starting with high-volume jobs like order entry, shared inboxes, vendor bills, and cross-system lookups.
Built around real operations work
Co-designed with operators, focused on the work operations, finance, and service teams actually handle.
Vic connects to the tools teams already use, from ERP and CRM to email, phone, and maintenance.
ERPCRMEmailPhoneMaintenance
VicAI LAYER
Human oversight where it matters
Teams review, approve, and guide the work, instead of handing it to black-box automation.
1
Vic prepares the workDrafts the action and a plain-English summary.
2
Operator reviewsChecks the summary and edits anything before it runs.
Approved, then executedRuns only after a human gives the go-ahead.
EXPERTISE
What Hyperscale can speak to
Hyperscale sits where physical operations, applied AI, and frontline communication meet. The team can speak to how AI is moving from back-office demos into real operational work.
AI for physical operations
How operations teams use AI to cut repetitive work across order entry, billing, and customer service.
The future of frontline communication
Why phone and text AI matters when field teams need fast answers, with no new app and no hold music.
Humans in the loop
How AI supports ops teams without replacing the judgment operators and managers bring.
The systems problem in operations
Why operations teams have plenty of software but still struggle when their tools do not talk to each other.
About Hyperscale
About Hyperscale
Hyperscale is the company behind Vic, the AI Superagent for the real world. Vic connects to the tools a business already uses, learns how the company works, and takes on real jobs across operations, customer service, finance and more.
Hyperscale’s founding team helped create Samsara, started in logistics, and now helps any field-heavy team move faster, with people in control of every decision that needs judgment.
Self-learning AIWorks across your stackHuman in the loop
Company facts
CategoryAI Superagent for physical operations
ProductVic
FocusOperations, customer service, finance, and cross-system automation
Built forTeams that run physical operations
Press resources
Press resources
Everything journalists, partners, and industry analysts need to understand Hyperscale.
Company boilerplate
Standard description and one-liners for articles.
Founder bios
Backgrounds and headshots for the founding team.
Product screenshots
High-resolution images of Vic in action.
Logo pack
Hyperscale marks in light, dark, and mono.
Vic overview
A one-page explainer of what Vic does.
News & announcements
Official Hyperscale releases and customer stories.
Need a quote, an interview, or a specific asset? Reach the Hyperscale press team directly.Contact us→
Covering the future of physical operations?
Hyperscale is building practical AI for the teams that keep physical operations running.