P&S Logistics partners to design Virtual Information Coordinator
Commercial Carrier Journal covered how P&S Logistics partnered with Hyperscale to co-design VIC, a virtual information coordinator built to support driver communication and reduce manual work across fleet operations.
FreightWaves featured Hyperscale and VIC in its coverage of emerging freight technology, highlighting how AI can help streamline operational workflows across transportation teams.
Carriers are under pressure to do more with leaner teams, yet most fleet operations still rely on people jumping between disconnected systems to answer questions, enter loads, and support drivers.
Hyperscale brings AI into the work carriers already do every day, starting with high-volume workflows like driver communication, order entry, and cross-system lookups.
Built around real carrier workflows
Co-designed with operators, focused on the work dispatch and fleet teams actually handle.
DispatchLoad assignment and coverage
Driver supportCalls, check-ins, and ETAs
Order entryRate cons into the TMS
Load updatesStatus and appointment changes
Exception follow-upDelays, detention, reroutes
AI that works across existing systems
Vic connects to the tools carriers already use, from TMS and telematics to email, safety, and maintenance.
TMSTelematicsEmailSafetyMaintenance
VicAI LAYER
Human oversight where it matters
Teams review, approve, and guide the work, instead of handing it to black-box automation.
1
Vic prepares the workDrafts the action and a plain-English summary.
2
Operator reviewsChecks the summary and edits anything before it runs.
Approved, then executedRuns only after a human gives the go-ahead.
EXPERTISE
What Hyperscale can speak to
Hyperscale sits where trucking operations, AI for fleet operations, and driver communication meet. The team can speak to how AI is moving from back-office demos into real operational workflows.
AI for trucking operations
How carriers use AI to cut repetitive work across dispatch, driver support, and order entry.
The future of driver communication
Why phone-based AI matters when drivers need fast answers, with no new app and no hold music.
Humans in the loop
How AI supports ops teams without replacing the judgment dispatchers and managers bring.
The systems problem in freight
Why carriers have plenty of software but still struggle when their tools do not talk to each other.
About Hyperscale
About Hyperscale
Hyperscale is the AI Command Center for Trucking. Vic, our self-learning AI superagent, helps operations teams automate repetitive work across the systems they already use, including driver communication, order entry, safety, maintenance, accounting, and more.
Hyperscale connects to a carrier's existing TMS, telematics, and communication tools rather than replacing them, keeping human teams in control of the decisions that require judgment.
Self-learning AIWorks across your stackHuman in the loop
Company facts
CategoryAI Command Center for Trucking
ProductVic
FocusFleet operations, dispatch, driver support, and cross-system automation
Built forCarriers and logistics operations teams
Press resources
Press resources
Everything journalists, partners, and industry analysts need to understand Hyperscale.
Company boilerplate
Standard description and one-liners for articles.
Founder bios
Backgrounds and headshots for the founding team.
Product screenshots
High-resolution images of Vic in action.
Logo pack
Hyperscale marks in light, dark, and mono.
Vic overview
A one-page explainer of what Vic does.
News & announcements
Official Hyperscale releases and customer stories.
Need a quote, an interview, or a specific asset? Reach the Hyperscale press team directly.Contact us→
Covering the future of trucking operations?
Hyperscale is building practical AI for the teams running freight every day.