Vic auto-configures to your systems, learns how your teams work, and is live in minutes.
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Every new customer, order, site, and hire adds more emails, calls, approvals, and handoffs. The work between your systems has no owner, so it lands on whoever is closest to the inbox.
Everyday work spans four to six systems, from ERP and CRM to accounting and email, and someone re-keys it into each one.
Invoices, POs, certificates, and onboarding forms get matched line by line, so errors and delays surface late.
When equipment, a site, or a vehicle goes down, your team chases vendors, quotes, and approvals across calls and email.
Customers, vendors, field teams, and candidates all reach the same inbox and phone line, and wait when it gets busy.
Vic sits on top of the systems you already run and works across all of them, so every team gets help from the same place.
Point Vic at your inbox, ERP, CRM, accounting, and phones. It configures itself and goes live in minutes. There's nothing to migrate.
Ask in plain English, or start from a pre-built use case. Vic does the work across your systems and brings it back for approval.
Vic handles the repetitive work; your team handles the judgment calls. Most customers see ROI inside their first quarter.
Start with one use case, then expand as you go. Prompt Vic, review the output, and clear more work from the queue.
Don't see your job? Tell us what it is.
Pick a team to see the jobs Vic takes on there.
Scheduling, assignments, exceptions
Learn moreOrder entry, status updates, inbound calls
Learn moreQuotes, POs, invoicing, collections
Learn moreSourcing, onboarding, HR requests
Learn moreAudits, certifications, incident follow-up
Learn moreWork orders, PMs, repairs
Learn moreDon’t see your team? Vic can be configured around your operation.
Vic plugs into the systems you already run and learns how your team works. The more your team uses it, the more of your operation it knows.
Vic ships knowing how operations run, from orders to compliance, with ready-to-run use cases for the repetitive work. Most teams are live in minutes.
Correct Vic once and the fix sticks for the whole team. Your team can adjust how Vic handles a job directly, or let Hyperscale tune it for you as your operation changes.
Vic reads and takes action in your systems of record. 90+ integrations built in, plus any system with an API.
Hear how their team put Vic to work across the operation.
Vic is an AI Superagent for physical operations. It isn't a replacement for your system of record, a generic AI tool, or another dashboard. Nobody has to rip anything out or learn a new way to work.
No. Vic reads from and writes to the systems you already run. Your systems of record stay your systems of record, whether that’s NetSuite, Salesforce, McLeod, ServiceTitan, AppFolio, or whatever you run today.
No. Vic is purpose-built for physical operations. It speaks orders, invoices, work orders, and compliance in your industry's terms, and plugs into the systems your team actually runs. Generic tools don't know your operation. Vic does.
Yes. Beyond responding to your team in the moment, Vic can wake itself up on a schedule, or in response to an event like an inbound webhook, an email, a text message, or any signal from the systems we integrate with. You define the conditions, so the work behind a new order, a vendor invoice, or a service request can begin the moment it arrives, with no one there to kick it off.
Vic acts on its own only when an action is low-risk and reversible, and it always tells you what it did. Anything consequential is staged for your approval before it happens, role-based permissions bound what Vic is allowed to touch, and every action is logged and visible, so you decide exactly where the line sits.
Minutes. Vic configures itself to the systems you already run via API, with no migration, no rip-and-replace, and no new system of record to stand up.
Every tool invocation, every API call, every decision is logged and visible. You can expand any action to see exactly what was queried, what came back, and what was done.
Our team continuously benchmarks Vic on cost efficiency for specific tasks, ensuring that every task has high baseline token efficiency. Per-session, per-user, and global budget caps can be set for Vic as well.
The model is the easy part. The hard part is running an agent your team can trust in production, and that's most of what we do. Hyperscale handles permissioning and role-based access so Vic only ever acts within its authority, guards against hallucination with verification and human sign-off on consequential actions, and logs every step. It manages its own memory and keeps what it learns, so Vic actually learns your operation instead of starting cold each session. And it routes every task to the best model across providers, right-sizes the model to the job, and runs the infrastructure underneath, so you get the best result at the lowest cost, without standing up an AI team to babysit it.
30 minutes. We'll show you how Vic plugs into your stack, where it'll save your team the most time, and what your year-one ROI looks like.